Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website https://ahavacommunity.org/ and any associated pages or sub-domains (the “Website”) operated by Ahava Community (“we”, “us”, “our” or the “Charity”).

By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website.

1. About Us and the Website

We are a UK-registered homelessness charity providing compassionate support, emergency shelter, recovery programmes, job training, mental health counselling, and long-term housing assistance to individuals experiencing homelessness and addiction. The Website allows you to learn about our work, read stories of hope, volunteer, make donations, and (where applicable) purchase products or merchandise we may offer in the future.

2. Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted on the Website with a new effective date. Your continued use of the Website after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

3. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, available at https://ahavacommunity.org/privacy. By using the Website you consent to the practices described in the Privacy Policy.

4. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that breaches any applicable law or regulation;
• Infringe our or any third party’s intellectual property rights;
• Transmit harmful code, viruses, or disruptive material;
• Attempt to gain unauthorised access to any part of the Website or our systems.

We reserve the right to suspend or terminate your access to the Website at any time without notice if we reasonably believe you have breached these Terms.

5. Intellectual Property Rights

All content on the Website (including text, images, logos, videos, and design) is owned by or licensed to Ahava Community and protected by copyright, trade mark, and other intellectual property laws. You may view and print extracts for personal, non-commercial use only. Any other reproduction, distribution, or modification requires our prior written consent.

6. Donations

We gratefully accept donations through the Website to support our charitable objects. All donations are final and non-refundable except where required by law or our refund policy stated at the time of donation. Donations are processed securely via third-party payment providers; we are not responsible for their services.

7. Purchases of Products or Merchandise (if enabled)

We may from time to time offer products, merchandise, or other goods for sale on the Website. Any such purchases will be subject to these Terms together with any specific sale terms displayed on the relevant product page or at checkout (for example, price, availability, delivery, and returns).

• Products are offered subject to availability.
• All prices are inclusive of VAT (where applicable) unless stated otherwise.
• Payment must be made in full at the time of order using the secure payment methods provided.
• We will endeavour to fulfil orders promptly, but delivery times are estimates only.

We are not providing full online-shop terms here; if we launch a dedicated shop, separate, more detailed terms will be published and will take precedence for purchases.

8. Links to Third-Party Sites

The Website may contain links to external websites. These are provided for convenience only. We do not endorse, control, or accept responsibility for the content or practices of any third-party sites.

9. Disclaimers and Limitation of Liability

The Website and its content are provided “as is” and “as available”. To the fullest extent permitted by law:

• We make no warranties or representations about the accuracy, completeness, or reliability of the Website or its content.
• We shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of (or inability to use) the Website, including loss of data, profits, or goodwill.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

10. Indemnity

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your breach of these Terms or your use of the Website.

11. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.

12. Contact Us

If you have any questions about these Terms, please contact us:

• Email: support@ahavacommunity.org
• Telephone: 01708 755321